Privacy Policy

Effective Date: 23-05-2024

1. Introduction

Welcome to Toronto Product Photos (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy laws. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data.

2. Information We Collect

We may collect and process the following types of personal information:

2.1 Information You Provide to Us

• Contact Information: Name, email address, phone number, and postal address.
• Project Details: Information related to your photography needs, including project descriptions, dates, and locations.
• Payment Information: Credit card details or other payment information required for transaction purposes.

2.2 Information We Collect Automatically

• Cookies and Tracking Technologies: Information about your interactions with our website, including IP address, browser type, pages visited, and time spent on our site.

2.3 Information from Third Parties

• We may receive information about you from third-party services that you use to interact with us, such as social media platforms.
• We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our photography services.
• Communicate with you regarding your project and respond to your inquiries.
• Process payments and manage transactions.
• Personalize your experience on our website.
• Send you promotional materials and updates, if you have opted in to receive them.
• Analyze website usage to improve our services and website functionality.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with trusted third parties who assist us in operating our business and providing our services, such as payment processors and hosting providers.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include physical, electronic, and managerial procedures to protect your data from unauthorized access, use, or disclosure.

6. Your Rights

Under PIPEDA, you have the right to:

• Access and obtain a copy of your personal information.
• Correct any inaccuracies in your personal information.
• Withdraw your consent to the processing of your personal information, where applicable.
• Request the deletion of your personal information, subject to certain exceptions (e.g., where retention is required by law).

To exercise these rights, please contact us using our Contact us page

7. Cookies

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some features of our site may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using our Contact us page

Thank you for choosing Toronto Product Photos. We value your privacy and are committed to providing you with the highest level of service.